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To change your password, please contact your account admin if your organization uses single sign-on (SSO). If your organization doesn’t use single sign-on, please follow the instructions for individual members below.

Individual members

To change your email address, visit your profile page and select Edit Profile underneath your name. From there, you can edit the email address field and click Save.

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How do I change my payment method?

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To change your password, please contact your account admin if your organization uses single sign-on (SSO). If your organization doesn’t use single sign-on, please follow the instructions for individual members below.

Individual members

Go to Settings (in the left-hand navigation), select Plans & Payment, and click Update Payment under Payment Information. From there, you can enter your payment information and click Save Changes.

How do I add O’Reilly’s domain to my allowlist?

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Please work with your IT team to add the following domain and IP addresses as a trusted sender on your email server and firewall so that email from O’Reilly lands in your inbox.

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Taking this step will ensure that you maintain complete access to O’Reilly and that we’re able to keep you informed about important updates.

See additional domains you’ll need to add to your allowlist.

Why haven’t I received my password reset email?

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If you haven’t received a password reset email that you’ve requested, it may be because your organization hasn’t yet taken the steps to add our email domain to your allowlist. Please reach out to your account admin to confirm whether they’ve allowed communications from O’Reilly.

Individual members

If you haven’t received a password reset email that you’ve requested, it may have gone to your spam folder. Take a look there, and if you still don’t see it, check to make sure you’ve entered the correct email address. If you need further assistance, reach out to our support team.

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